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Communities > MaxiDiag Elite > MD802 > not recognised by computer

not recognised by computer

1368 Views 6 Replies Latest reply: 2019-12-07 21:39:09

Level 1
(5) points

Alan
2019-10-06 03:32:11

my unit is not recognised by my computer

Tags: md802 , not , recgnised , by , computer

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Level 1
(8) points

Diffster

2019-10-10 08:31:26

Alan,

I have just raised the same question against my new MD808 - looks like Autel rarely monitor these questions so direct support is probably the only way to get an answer.

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Level 1
(6) points

baldric4

2019-10-12 06:57:32 (Reply to:Diffster)

Hi , my MD802 not recognised my BMW

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Level 1
(6) points

baldric4

2019-10-13 07:07:48 (Reply to:baldric4)

how can I load my SD card?

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Level 1
(3) points

darren crowther

2019-10-13 08:31:28 (Reply to:Alan)

hi Alan my unit is also not recognized by my computer just wondering if you have ressoved the issue ?or should i try contacting support thanks Darren

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Level 2
(11) points

wilsonmcghie

2019-10-29 01:24:35 (Reply to:darren crowther)

You need to press the update icon on your device for the pc to recognise it

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Level 2
(15) points

mhinsche

2019-12-07 21:39:09 (Reply to:Alan)

You will need to stick the SD card into the computer...
If your computer does not have a reader, you will need to get one..

https://www.amazon.ca/gp/product/B006T9B6R2/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

Make copies so you always have a spare, since these systems seem to loose the data on the card frequently.

Hope this helps.

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